Featured FAQ

What is My Energy Optimizer®?

My Energy Optimizer is the program that rewards you for being a bit more flexible with your smart thermostat schedule. As a participant, you help make energy more affordable and reliable for everyo...

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My Energy Optimizer overview

What is My Energy Optimizer®?Why should I join My Energy Optimizer?What if I don’t have a smart thermostat?Can I join with a thermostat I already own?What rewards do I get for participating?How & when will I receive my rewards?When is the My Energy Optimizer season?Will My Energy Optimizer help me save on my bill?How does My Energy Optimizer help the environment?How do I sign up?What’s the difference between My Energy Optimizer and Nest Rush Hour Rewards?What’s the difference between My Energy Optimizer and eco+?What should I do if my application was rejected?

Eligibility and equipment

What equipment do I need to join?What are the full eligibility requirements for the program?How do I set up my thermostat so that it is eligible for My Energy Optimizer?What is a heat pump?How do I know if I have a heat pump or an air conditioner?What is central air conditioning?